The work we do is important and we take our responsibilities
              seriously. We always aim to abide by the following principles: 
              Impartiality - we never take positions on the issues 
                Integrity - we do not undertake work on issues where
                  we feel we cannot be impartial
                Transparency - we believe that individuals who participate
                  in an engagement process have a right to see what other participants
                  think 
                Auditability - we keep meticulous records of participation
                  at every stage
                Feedback - we believe that once people have participated
                  in a consultation process they should receive regular feedback
                  on how their input has contributed 
                  Inclusivity - we encourage the participation
                    of all stakeholders who have an interest in or who would
                    be affected by a specific
                    decision, including 'hard to reach' groups, such as young
                  people and minorities 
                  Accessibility - we ensure people are not
                    excluded from engagement through barriers of language, culture
                    or ability. All our websites are constructed to allow partially
                    sighted or blind people to use them. We comply with the W3C's
                    WAI guidelines to at least AA and often to AAA standard.
                     See the W3C
                     site for further information.