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Newsletter, May 2008

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Job Opportunity at Dialogue by Design

An exciting new opportunity has arisen at Dialogue by Design and we are hoping to fill the post of:

Project Manager, Stakeholder and Public Engagement

Dialogue by Design is a small but growing company working at the leading edge of consultation and citizen engagement processes using both the Internet and face-to-face techniques. Our work centres on engagement processes around environmental issues, sustainable development, science and technology, corporate social responsibility, local participation and democracy as well as other strategic issues organisations want or need to consult on.

We work in the public and private sectors and over the past few years have run projects for, amongst others, BERR, Defra, The Environment Agency, DIUS, The World Business Council for Sustainable Development, The World Bank, Cambridge, Essex, Kent, Surrey and Bedfordshire County Councils, the North West Regional Assembly, The British Wind Energy Association, Shell, Thames Water and the Nuclear Decommissioning Authority.

We have developed innovative methods of running consultations over the Internet and integrating these with face-to-face stakeholder and public engagement processes. For more information please have a look around our website.

We are looking to grow our team of project managers. This new appointment will work closely with our directors to oversee and implement the delivery of projects. The work will include:

  • Working closely with IT managers and Project Directors in the design and implementation of face-to-face and electronic consultations
  • Analysing and reporting on consultation and participation findings
  • Recruiting and liaising with stakeholders and participants in consultation and engagement exercises
  • Organising meetings and events
  • Liaising with partners, facilitators and clients
  • Managing systems to ensure the smooth running of projects, including project management systems and databases
  • Taking responsibility for analysis and reporting of consultation and engagement processes.
  • Managing associate and support staff as required.

You will be educated to degree level and above, and ideally have several years working experience of working with clients, customers and partners.

You will be enthusiastic, able to work both on your own and using your own initiative, and as part of a small team. You will have experience in some or all of the following areas:

  • Consultation and engagement processes. You will have a good understanding of the theory and practice of engagement processes. If you have experience as a facilitator this is an advantage but we will provide training for those who show aptitude.
  • Project management. You will have experience of day to day management of projects such as planning, designing and implementing a consultation process or outreach programme
  • A strong analytical and research background. Much of our work involves analysing and reporting on large amounts of qualitative data. The ability to analyse information and report effectively is a vital part of this job.
  • Much of our consultation work involves web-based and paper based processes. We have developed our own applications for setting up and running consultation and engagement processes, using online forms and databases to gather and collate findings. You will need to show you have the skills to work with these tools or at least the aptitude to learn.

It is important that you have good interpersonal skills, can work in a small team and build good relationships with clients and stakeholders alike.

Our offices are in Thornton Heath in South London (a short train ride from Victoria and Clapham Junction).

To apply please send a completed application form and a covering letter to [email protected] or to
Pippa Hyam
Ambassador House
Brigstock Road
Thornton Heath
London CR7 7JG.

If you have any queries please contact Pippa on 020 8683 6602 or email [email protected].

Salary £24 - 33k per annum depending on experience

The deadline for applications is Monday 9th June 2008 (interviews will take place in the week commencing 16th June).


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